Virtuos Solutions

I am an avid enthusiast with fanatical obsession towards CRM and as a CRM Consultant, I had unveiled this Blog titled: CRMPresident.

Starting out with a success story of Mr.Barack Obama, the newly elected President of United States of America who successfully demonstrated that in the new age of digital world “Listening to Your People” really helps.

Being the Principal Consultant at Virtuos Solutions, a leading Consulting Company and a Certified Premium Business Partner of RightNow Technologies (Nasdaq:RightNow) which also helped Mr.Obama in engaging his ecampaign in one of the fiercely fought elections in USA I chose the title of “CRM President” for this blog. Using RightNow Mr. Obama not only proved that “Smart Answers and Tracking & replying to every Person’s Email through an intuitive technology” helped him to be successful but also reaffirmed the world that with a good foundation of technology led E-Service you will win the hearts of People.

The purpose of writing this blog is to emphasize the use of CRM Advanced Technologies (CrmAT) extensively in your organization so that your employees speak to your Customers from their heart and soul. What can be a better example than this? When Mr.Obama can win the elections against all odds with such a massive support, Is n’t it easy to capture your customers using CRM?

Through this blog I would like to advise the politicians in India and the rest of the world to set an example like this. Let every Prime Minister or Head of the Government to become a CRMPresident of his/her own country. For them every citizen of the country is a Customer to care about. Mr.Obama has used powerful Email Response Solution provided by RightNow along with Smart Answers in replying to the thousands of emails he was receiving from all over the world, and he was practically approachable to any common man. Handling thousands of emails everyday is not a joke without the use of technology, however he could impress the millions of people with a personal touch. People who received replies from Obama’s CRM have become his campaigners, and the people who got smart answers from the CRM System became his ardent fans.

Just imagine what wonders can this powerful CRM Technology from RightNow do for your organization? At Virtuos its our endeavor to make sure CRM DONE RIGHT.